Sue Altman says:
old-fashioned Fordism isn’t even how good business operations are done anymore. That ugly, dehumanizing, and elitist way of thinking about factory work went out of fashion with the poodle skirt. In contrast, the Toyota Production System, which business school students are taught is the best in the world, relies on a philosophy rooted in respect for people, teamwork and employee empowerment. The Toyota approach replaced Fordism as the gold standard for product manufacturing decades ago. Further, mainstream operations managers employ a method known as statistical process control or SPC to measure effectiveness without assigning blame. If a part of the production process is found to be lagging, it is given additional resources, not punished needlessly.
[If] education reformers are going to use the language of business to justify their policies, how about they at least use business ideas from this century?